![]() Not being able to remove a single app from a single device without. You could also use the Parental Controls feature to restrict the browser to a short list of approved domains and subdomains (. Nothing really, we used to use Jamf Pro prior but as a Trust school which just uses. The problem, ironically, comes after the company announced day-zero support for the upgrade to iOS 11.3. You can lock down the iPad to 'Single App Mode' so that the user cant exit the app. For those who have already updated, the only known workaround right now is to wipe the iPad, re-enroll it and then set it up from scratch – not a particularly viable option just at the moment. In the meantime, if you haven’t yet used Jamf to update to iOS 11.3, the company asks you to await the fix before doing so. Jamf confirmed to us one piece of good news: the update will fix the issue remotely, so IT admins won’t need to downgrade or re-enroll iPads once it is available. No firm date for this has yet been set, the company saying only that it will be rolling out to all on-premises and cloud customers ‘in the coming days.’ The company says that it is working on a maintenance release which will accept the incorrect response and fix the problem pending an iOS bug fix by Apple. This response will cause the device to remain in a failed loop, which prevents it from receiving further commands.ĭevices which were upgraded to iOS 11.3 manually continue to work properly with Jamf Pro. Devices upgraded to iOS 11.3 are returning a new response that does not match Apple’s documented protocol. Jamf is well suited in almost any environment but has been particularly useful to us in Healthcare. It may not be as useful to your team if you have a mixed environment of Apple and Android devices. On the Single Sign-On page, take the following steps. Select the Settings icon from the upper-right corner of the page. Configuration is simple and straightforward and it just works. To set up Jamf Pro manually, open a new web browser window and sign in to your Jamf Pro company site as an administrator. As a part of the MDM Software Update workflow, Jamf Pro will monitor the status of that update. Jamf Pro is a must-have if you are trying to manage a fleet of Apple Devices. We have identified an issue when using current and previous versions of Jamf Pro to upgrade devices to iOS 11.3. Jamf says in its discussion forums that the problem is a bug in iOS 11.3 which results in devices returning the wrong response to the upgrade command. Originally designed for use at the University of Wisconsin, it is now a popular product with schools and colleges around the world. Jamf Pro is a way for organizations to update and control large batches of Apple devices. As 9to5Mac’s Bradley Chambers shared, it comes at a particularly bad time for schools as they enter standardized testing season as it breaks the ability to remotely put iPads into single-app/testing mode … Device management company Jamf has confirmed reports that using Jamf Pro to upgrade devices to iOS 11.3 results in them entering a failed loop, which then prevents them from receiving any further commands.
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